Director of Donor Relations and Stewardship

Posted on 01/04/2022

California State University, San Marcos

San Marcos, CA

Purpose of Position: 

Under the direction of the Associate Vice President of Development, the Director of Donor Relations and Stewardship has primary responsibility for the management of a highly collaborative, and constituent driven, donor centric relations and stewardship program. The incumbent will play an instrumental role in building and strengthening relationships with alumni and donors by reporting the administration of funds, creating impact reports planning and managing events, tracking donor relations activities in the database, supporting campaign activities and recognition, and measuring and reporting on the effectiveness of such work. This includes establishing and managing donor recognition, on-going communications and continued cultivation of past and current donors, at every level, to enhance their relationship with the University and increase the likelihood of continued contributions. The incumbent will be responsible for managing a portfolio of past donors. A successful candidate is results driven, exceptional in relational development, communication and critical thinking skills, with the ability to share impact and express gratitude through persuasive and compelling storytelling and writing. This position plays a critical role in creating a culture of philanthropy by maintaining and enhancing the University’s relationships with all donors. The incumbent will interact with staff within the division of University Advancement including close collaboration with annual giving and development, as well as campus partners, university faculty and staff, donors, student, alumni and volunteers.

Specific Responsibilities:

  • Maintain and update a donor stewardship program
  • Analyze donor data to identify stewardship needs
  • Develop and generate customized and standardized University endowment and scholarship reports for donors, working collaboratively with development officers to disseminate
  • Work with Communications Office to develop donor stewardship materials, including impact reports, narratives, social media posts and newsletters
  • Maintain a variety of records and prepare reports and presentations related to donor stewardship
  • Prepare additional donor or program reports as needed or as requested
  • Provide support for the comprehensive campaign
  • Assist with private foundation and corporate giving progress reports and annual reports
  • Serve as coordinator for calendaring and prioritization of stewardship activities and reports
  • Develop and assess policies and procedures across the University that are essential for a comprehensive donor relations program
  • Create templates and procedures around all levels of gift acknowledgements, and coordinate distribution with development officers
  • Work collaboratively with University Advancement staff to engage donors and assist with recognition of donors in campus events, birthdays, anniversaries, year-end acknowledgement, etc.
  • Advise on and facilitates recognition of donors in both print and web-based publications
  • Develop an overall annual calendar of recognition projects to support the development and annual fund team’s activities and develop management tools and timelines to drive progress
  • Stay on top of latest trends in donor relations and recognition
  • Contributes to discussions for conceptualizing new programs or enhancing existing programs
  • May assist with coordination of donor events, which may include providing campus tours to donors

Supervision of Others:

Administrative Analyst/Specialist Student Assistant(s)

List education and experience required

  • Bachelor’s degree plus two to five years of progressively responsible work experience in fundraising or a related field; or an equivalent combination of education and experience.


  • Work experience in annual giving, alumni relations, and/or nonprofit organizations, ideally in public higher education.
  • Experience developing new programs to broaden donor base and enhance university’s outreach
  • Experience working with Raiser’s Edge or similar relational database
  • Experience working with Gratavid and Anthology or similar email platform
  • Demonstrated commitment and ability to advance the University’s goals in the areas of diversity and inclusive excellence.
  • Work experience in an academic setting, ideally Public Higher Education.

Position Summary

Director of Donor Relations and Stewardship (Administrator I)

This is a full time, exempt position, which will serve at the pleasure of the President.

This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year.

A comprehensive benefits summary for this position is available online by visiting our

California State University San Marcos:

A mid-size university located in San Diego’s vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve.

California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow’s leaders, build stronger communities and solve pressing issues.

Cutting-edge research meets hands-on application at our campus and in the real world.

Application Process:

This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on January 2, 2022.

To apply for this job please visit