Annual Giving Coordinator

Posted on 10/26/2021

Flagler College

St. Augustine, FL


The Annual Giving Coordinator is responsible for administering the College’s phonathon program, young alumni giving program, student philanthropy program, and facilitating the pledge fulfillment process.  This position will work closely with the Assistant Director of Annual Giving to plan and execute a comprehensive annual giving program to successfully engage constituents as donors.

Essential Functions: 

  • Oversees the College’s phone outreach program, Students for Advancement, including student caller recruitment, training, and management of a staff of 9-12 students.
  • Facilitate the pledge fulfillment process, including sending outstanding pledge emails, phone calls, texting, direct mail pledge cards, and weekly thank you cards.
  • Develops reporting metrics for Phonathon program and ensures that goals are met.
  • Executes a minimum of five significant contacts per month and maintains a portfolio of approximately 50 prospects. Solicits young alumni and community members for gifts and pledges in support of the Flagler Fund in the range of $500 to $1,000.
  • Facilitates the growth of the young alumni giving program through marketing and personal solicitation, focusing on consecutive and recurring giving through the Young Lions Society as well as coordinates the programming for the Young Lions Society.
  • Creates and implements a robust student philanthropy program in coordination with the Association of Fundraising Professionals student club and the Students for Advancement team. Focus would be to educate students about the importance of philanthropy and giving back to the College, especially for Giving Day campaigns.
  • Cultivates the growth of the senior class giving campaign and develops a new class giving program among all class years.
  • Collaborates with other campus departments and groups to promote affinity giving through crowdfunding projects.
  • Collaborates with the Assistant Director of Annual Giving and other colleagues to develop marketing materials, funding opportunities, and recognition efforts designed to increase giving by alumni, parents, and community members.
  • Assists in executing an annual Giving Day and Giving Tuesday campaign.
  • Serves as the staff advisor for the Association of Fundraising Professionals Club.
  • Other duties as assigned

Additional Responsibilities: 

  • Supports the Assistant Director of Annual Giving and the Vice President for Institutional Advancement in fostering a productive, positive, and collegial office setting.
  • Participates in a mid-year performance discussion and a performance evaluation each year.
  • Performs such other College-related duties as may be required by the Assistant Director of Annual Giving and/or the Vice President of Institutional Advancement.

Minimum Qualifications: 

  • Bachelor’s degree required and 1 to 3 years of successful fundraising experience preferred.
  • Experience working with volunteer staff and student employees.
  • Qualify for a valid Florida driver’s license and possess the willingness to travel.

Charactistics Preferred: 

  • Ability to organize and manage multiple assignments and deadlines.
  • Strong organizational skills.
  • Ability to write clearly and speak articulately in order to communicate persuasively to key constituencies.
  • Ability to work without close supervision and to make proper independent decisions concurrent with College policy.
  • Diplomacy, tact, discretion, and skill in dealing with diverse constituencies and co-workers.
  • Ability to exercise good judgment in the handling of sensitive and confidential information.
  • Knowledge of computer programs; willingness to learn and be efficient user of fundraising software.
  • Courteous manner in dealing with the public.
  • Ability to take direction and work with others as part of a team.

Preferred Qualifications: 

  • Knowledge and experience using digital marketing products such as Adobe Photoshop, Canva, Mailchimp, texting platforms and Facebook Ads.
  • Experience using Raiser’s Edge fundraising software.

Working Conditions and Physical Requirements: 

  • Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involved sitting most of the time and occasionally walking and standing.
  • Climbing, walking, crouching, repetitive motions, and ability to communicate appropriately with students/colleagues.
  • Ability to work evenings.

Expectations of all Employees: 

Flagler College pursues its institutional goals based upon a Service Philosophy and Service Standards.  An employee’s job performance must support and exhibit the College’s Service Standards by being:

  • Courteous – Treat everyone with dignity and respect. Act in a friendly manner – “Greet with a smile”.  Make eye contact during conversations.  Be helpful when help is called for.  Present your best and professional self.  Give individual attention/Focus your attention on the person speaking to you.
  • Responsive – Act in a timely manner.  Assure the information you provide is accurate.  Acknowledge when action is called for.  Determine appropriate follow-through.  Show empathy towards others.  Ensure that a caller is connected with a person who can provide assistance.
  • Accessible – Ensure there is a means by which you can be contacted and respond promptly to messages.  Be available – make time for others.  Be approachable and open-minded.  Be reliable – always follow through with your commitments.  Accommodate those who have special needs.
  • Collaborative – Be knowledgeable about the College and have an understanding of all departments.  Work together to accomplish goals.  Be efficient in your work performance.  Share information between offices and departments.  Take the initiative and be proactive.  Communicate appropriately and professionally.  Have a cooperative attitude.  Be student-focused.

Flagler College provides equal employment opportunities to all employees and applicants for employment without regard to race, color, gender, religion, national origin, age, disability, marital status, familial status, sexual orientation, gender identity or expression, or any other protected characteristic. In addition to federal law requirements, Flagler College complies with applicable state and local laws governing nondiscrimination in employment in every location in which the College has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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