• Provides tools that enable partners across CU to share and coordinate Annual Giving activities, such as plans, calendars, project briefings, trainings, meetings, etc.
• Supports the implementation of the agreed-upon baseline of Annual Giving activities that are shared across CU [described within a system-wide Memorandum of Understanding (MOU)]
• Coordinates outreach with other annual giving programs, such as direct mail and digital appeals
• Supports the pursuit of each campus’ Annual Giving key performance indicators through the creation and implementation of campus-specific annual operating plans
• Establishes close partnerships and collaborative processes with CU’s four campuses to maximize the use and efficiency of existing phone and crowdfunding tools, actively responding to requests and concerns
• Supports the development and distribution of regular reports and presentations to enable the annual giving team and system-wide Advancement leadership to review, monitor, and assess the effectiveness of the phone and crowdfunding programs

Campus-Specific

• Helps support Colorado Springs annual giving projects and outreach to move effectively and efficiently from concept and strategy through execution and analysis
• Monitors industry trends associated with Annual Giving, in order to establish best practices and maintain industry standards
• Collaborates with central data, digital engagement, reporting, and gifts management teams to ensure that all relevant processes are being followed
• Manages the campus-specific components of select university-wide direct mail and digital appeals
• Identifies campus messages, stories, and themes to assist in the creation of impactful outreach efforts in alignment with campus vision and goals
• Provides information, guidance, and trainings on trends and benchmarks within the annual giving industry and works to support annual giving best practices across the Colorado Springs campus
• Serves as a hub for coordination between Colorado Springs and central annual giving partners, including developing collaborative strategies, implementing processes, and coordinating communications efforts, such as calendars, listservs, trainings, and meetings
• Takes an active role in supporting campus-based initiatives, collaborating with Colorado Spring annual giving staff on projects such as Giving Tuesday and segment specific appeals

Annual Giving Programs

Phone Program

• Supports the phone program, managed by Ruffalo Noel Levitz, by collaborating with key contributors to maintain up-to-date scripting and priority fund documentation, as well as monitoring reports and conducting appropriate follow-up as needed
• Coordinates the yearly launch event for calling staff and priority fund representatives, and organizes visits to the call center by key campus contributors

Senior Class Gift

• Manage the established Senior Class Gift program, developing strategic collateral, and communication timelines, collaborating with campus partners and student volunteers, and managing in-person donations as needed, with a long-term goal of growing this program over time

Young Alumni and Class Gift Retention Initiative

• Develops a brand-new Senior Class Gift and Young Alumni retention strategy utilizing a multi-channel, data-driven approach, to engage and renew recent graduates in collaboration with Colorado Springs staff

Crowdfunding Programs

• Serves as the lead project manager for all Colorado Springs Crowdfunding projects from identification through execution and analysis, including:
• Creates and maintains thorough project and process documentation, as well as a comprehensive calendar of campus efforts
• Actively recruits projects from campus partners, acting as an advocate for crowdfunding and its value as an effective fundraising channel
• Develops and presents appropriate trainings for campus partners in order to ensure best practices are followed, maximizing the likelihood of each project’s success

Data and Reporting

• Assists central and Colorado Springs annual giving teams with data-driven decisions and analysis
• Collaborates on the development of Colorado Springs annual giving key performance indicators
• Collaborates closely with business intelligence, analytics, and research efforts to identify segments that will best achieve campus objectives while operating within resource constraints
• Requests and manipulates data to provide lists, segments, analysis, and reports to support identified campus objectives
• Supports data analysis, partnering with internal data analytics teams and utilizing Blackbaud’s donorCentrics product
• Pursues data-specific annual giving efforts that benefit CU, such as integrating new technologies, improving data quality, establishing appeal code policies and procedures, enhancing recurring gift functionality, etc.
• Ensures the on-time and accurate delivery of data files to internal and external partners
• Audits annual gift data to ensure accuracy, standardization, and accessibility, including identifying and isolating data anomalies, alerting appropriate staff, and following up to ensure effective resolution

Knowledge, Skills, and Abilities:

• Knowledge of Annual Giving and fundraising efforts within complex organizations, preferably within a higher education or medical setting
• Knowledge of and ability to understand data, data trends, and data analysis to create strategies and make decisions
• Ability to work independently and under pressure, to manage concurrent tasks and responsibilities, and to deal with changing priorities, while maintaining personal effectiveness
• Ability to participate effectively within a multi-faceted, geographically-disperse team
• Ability to establish and maintain good working relationships with co-workers, supervisors, other University Personnel, and the public
• Ability to complete thorough and accurate research
• Ability to appropriately apply relevant information to assigned projects
• Skilled in the use of Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.)
• Excellent communication and interpersonal skills
• Exceptional organizational skills

Qualifications: 

Minimum Requirements:

• Bachelor’s degree from an accredited institution of higher education or equivalent experience (education requirement may be substituted by professional experience on a year for year basis)
• Three (3) years’ experience fundraising in a higher education, nonprofit, or medical setting
• Ability to work occasional nights and weekends

Preferred Qualifications

• Five (5) years’ experience fundraising in a higher education, nonprofit, or medical setting
• Two (2) years’ experience utilizing annual giving data to create strategies, goals, and outcomes
• Experience leading a program or project from concept and strategy to execution and analysis
• Experience securing buy-in and support from stakeholders
• Experience in crowdfunding development efforts, including the use of crowdfunding software (CommunityFunded preferred)
• Experience with complex donor databases, such as Advance, SalesForce, or Blackbaud
• Advanced degree from an accredited institution of higher education
• Experience with Photoshop or InDesign

Special Instructions to Applicants: For full consideration completed applications must be submitted by June 15, 2020. Reference checking is a standard step in our hiring process. You may be asked to provide contact information, including email addresses, for up to five references as part of the search process for this position. *Please note: All application materials must be submitted through CU Careers; emailed materials will not be considered.