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Title
Phonathon Training Worksheet
Institution
Duke University
Submitted By
Samantha Hill Director, Phonathon and Student Engagement
Category
Phone Scripts
Institution Type
College / University
What fiscal year did this effort occur?
2018
Description
This script worksheet is used as part of the training process for our Phonathon callers. By scripting only select sections and allowing the students the flexibility to build their own voice into the phone conversation, calls have been more conversational and less transactional.
What makes this unique
NA
Primary Goal
NA
Outcome
NA
Other Comments
NA
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