Duke University – Phonathon Training Worksheet
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|Click the image to the right to download the complete sample|
|Title||Phonathon Training Worksheet|
|Submitted By||Samantha Hill|
Director, Phonathon and Student Engagement
|Institution Type||College / University|
|What fiscal year did this effort occur?||2018|
This script worksheet is used as part of the training process for our Phonathon callers. By scripting only select sections and allowing the students the flexibility to build their own voice into the phone conversation, calls have been more conversational and less transactional.
|What makes this unique|