Evaluating & Improving Staff Performance

Recorded On: 02/05/2019

OVERVIEW

The overall performance of an annual giving program is only as good as the sum of its parts. By setting clear expectations and monitoring activity for individual members of your team, you can significantly increase their motivation and improve their productivity. Doing so will also improve the efficiency and effectiveness of the various solicitation channels, constituency programs, and donor stewardship efforts that they oversee.

This webinar is eligible for 1.25 points of CFRE credit.

WHAT YOU'LL DISCOVER

Guidelines for understanding the core functions of an annual giving operation
Tips for setting goals and developing performance plans for individual staff
Methods for tracking key performance metrics and reporting progress
Strategies for coaching your team and making adjustments along the way
Examples from other institutions, and more!

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Meg Weber

Executive Director of Annual Giving, Colorado State University

Meg Weber is the Executive Director of Annual Giving at Colorado State University, where she oversees all appeal marketing and stewardship across the university. Her 20-year career in annual giving includes work at Washington State University, The University of Texas at Arlington, and The University of North Texas. She is a regular presenter with CASE and several of her programs have been recognized by CASE for excellence in fundraising.